We usually ship the product according to the delivery date and time requested by the user ranging from 1 hour after receiving the order. To return your product, send us an email at [email protected] You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.